Privacy Policy for Uncle Fix Enterprises
Last Updated: June 5, 2020
At Uncle Fix Enterprises, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, unclefix.in, or use our services for iPhone and MacBook repairs. Please read this policy carefully.
1. Introduction
Uncle Fix Enterprises (“we,” “us,” or “our”) operates the website unclefix.in (the “Website”). This Privacy Policy outlines how we collect, store, and use your personal data when you visit our website, contact us, or use our services.
By using the Website and our services, you consent to the collection and use of your personal information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: When you interact with us, such as filling out a form, contacting us for repairs, or subscribing to our services, we may collect information such as your name, email address, phone number, and physical address.
- Device and Usage Information: When you visit our website, we may collect data related to your device, such as your IP address, browser type, device type, operating system, pages viewed, and the time spent on the site.
- Repair Details: We may collect information about your iPhone or MacBook, including model, repair history, and any other information required to provide repair services.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide you with our repair services and communicate with you regarding repairs.
- To process your inquiries, orders, and payments.
- To send you promotional emails and updates (with your consent).
- To improve our website, services, and customer support.
- To comply with legal obligations, resolve disputes, and enforce agreements.
4. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Consent: When you provide your personal information voluntarily, such as filling out a contact form.
- Contractual Necessity: When we process your data to fulfill a service agreement, such as performing repairs on your devices.
- Legitimate Interests: When we use your information to improve our services, protect our website, and ensure a smooth business operation.
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
5. Data Sharing and Disclosure
We will not sell, rent, or lease your personal data to third parties. However, we may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors or service providers who assist us in delivering our services (e.g., payment processors). These third parties are obligated to keep your information confidential and are only allowed to use your information to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law or if necessary to protect our rights or comply with legal processes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.
7. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain repair records for future reference or warranty purposes.
8. Your Rights
As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Restriction: You can request the restriction of processing of your data in certain situations.
- Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to processing based on legitimate interests.
- Withdrawal of Consent: If you have provided consent for processing, you can withdraw it at any time, though this will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at sciguysid@gmail.com.
9. Cookies
We may use cookies and similar tracking technologies to collect information about your use of our website, improve your experience, and analyze site traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].
10. International Data Transfers
Your personal data may be transferred to and stored in countries outside your jurisdiction. We take necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Any changes will be effective as of the updated date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Email: sciguysid@gmail.com
Address: Shop 14-15, 170, Vaishnav Dham, Jailroad, Indore
Thank you for trusting Uncle Fix Enterprises with your personal data.