Terms and Conditions for Uncle Fix Enterprises
Last Updated: May 5, 2020
Welcome to Uncle Fix Enterprises! These Terms and Conditions govern your use of the website unclefix.in and the services provided by Uncle Fix Enterprises. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read this page carefully before using our website or services. If you do not agree to these terms, you should not use our website or services.
1. Introduction
Uncle Fix Enterprises (“we,” “us,” or “our”) provides repair services for iPhones and MacBooks through our website unclefix.in. These Terms and Conditions govern the use of our website and the services we offer. By using our website and/or services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
Uncle Fix Enterprises offers repair services for iPhones and MacBooks, which include but are not limited to:
- Screen replacements
- Battery replacements
- Hardware repairs
- Software troubleshooting and installations
- Other repairs as detailed on our website or upon customer request
All repair services are subject to availability and may vary depending on the condition of the device and the required parts.
3. Eligibility to Use Our Services
To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By accessing and using our website, you represent that you are legally able to enter into binding contracts and that you comply with the eligibility requirements.
4. Account Creation
While browsing our website does not require you to create an account, you may need to provide certain personal details (such as name, email, phone number, and address) to request services or book an appointment. By creating an account, you agree to provide accurate, current, and complete information and keep it updated.
5. Pricing and Payment
- Pricing: All repair services are subject to the prices listed on the website or agreed upon at the time of service. Prices are subject to change without notice.
- Payment: Payment for services must be made in full before the completion of the repair. We accept payments via credit card, debit card, and other accepted payment methods.
6. Booking and Appointments
To request a repair service, customers may schedule an appointment through the website or by contacting us directly. Once an appointment is confirmed, you will receive a notification with the date, time, and location of the repair service.
7. Repair Process
- Repair Timelines: We will make reasonable efforts to complete all repairs within the agreed-upon time frame. However, unforeseen issues may arise that could delay the repair. We will notify you promptly of any changes to the timeline.
- Warranty: All repair services come with a 30-day warranty covering parts and labor. If the same issue arises within 30 days, we will re-repair the device at no extra charge. This warranty does not cover damage caused by the customer after the repair.
8. Returns and Refunds
Please refer to our Refunds and Returns Policy for information regarding the return and refund process for our services. Refunds are offered under certain conditions, as outlined in our policy.
9. Customer Responsibilities
- Device Condition: You are responsible for ensuring that your device is in a condition that allows for repair. Uncle Fix Enterprises is not responsible for any pre-existing damages to the device that may prevent successful repairs.
- Backup Data: Before submitting your device for repair, we recommend backing up all important data. We are not responsible for any loss of data during the repair process.
- Pickup and Delivery: If you choose to have your device picked up for repair, you are responsible for ensuring the device is properly packed and protected during transit.
10. Intellectual Property Rights
The content on our website, including text, graphics, logos, images, and software, is the property of Uncle Fix Enterprises and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our website without our express permission.
11. Privacy and Data Protection
We are committed to protecting your privacy and personal data. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information when you use our website and services.
12. Limitation of Liability
Uncle Fix Enterprises is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our liability is limited to the amount paid for the specific service provided.
13. Force Majeure
We will not be liable for any delay or failure in the performance of our services due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, labor strikes, or other events outside of our control.
14. Termination of Services
We reserve the right to terminate or suspend any user’s access to our website and services for any violation of these Terms and Conditions, including but not limited to fraudulent activities, misuse of our website, or failure to comply with our payment terms.
15. Indemnification
You agree to indemnify and hold harmless Uncle Fix Enterprises, its employees, affiliates, and contractors from any claims, damages, liabilities, or expenses arising from your use of our website or services, including any violation of these Terms and Conditions.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or the services provided by Uncle Fix Enterprises shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.
17. Amendments to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date. It is your responsibility to review this page periodically to stay informed of any changes. By continuing to use our website and services after changes are posted, you agree to be bound by the updated Terms and Conditions.
18. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: sciguysid@gmail.com
- Address: Shop 14-15, 170, Vaishnav Dham, Jailroad, Indore
- Thank you for choosing Uncle Fix Enterprises. We look forward to providing you with excellent repair services!